Effective Date: July 9, 2026
Welcome to Sorax ("Sorax," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the Sorax mobile application and related services.
By using Sorax, you agree to the practices described in this Privacy Policy.
We may collect the following categories of information:
To provide our AI-powered image and video generation features, we collect the images, videos, and other media files that you voluntarily upload.
These files are used solely to perform the requested AI processing.
Examples include:
Photos you upload
Images containing faces
Generated videos and images
Text prompts or editing instructions you provide
We do not use your uploaded content for advertising or marketing purposes.
Sorax allows users to upload images containing faces to enable AI-powered image and video generation.
Face data is processed only for the functionality you request, including:
Image-to-video generation
AI animation
Portrait enhancement
Other AI editing features initiated by you
Important:
Face images are provided entirely by users.
Face data is never collected without your action.
Face data is not used to identify individuals.
We do not create biometric identifiers or facial recognition profiles.
Face data is never used to train AI models.
Face data is never sold.
Face data is never shared with third-party AI providers.
We may automatically collect certain device information, including:
Device model
Operating system
Language
App version
IP address
Crash logs
Performance diagnostics
This information helps us improve reliability and security.
We may collect information about how you use Sorax, including:
Features accessed
Session duration
Interaction events
Subscription status
Error reports
Sorax may offer:
In-App Purchases
Auto-Renewable Subscriptions
Payments are processed entirely by Apple through the App Store.
We do not receive or store your payment card information.
We use your information to:
Provide AI image and video generation services
Process uploaded content
Generate requested outputs
Maintain account functionality
Improve app stability and performance
Diagnose technical issues
Prevent abuse and fraud
Provide customer support
Process subscriptions and purchases
We do not use your uploaded images or face data to train AI models.
Sorax uses self-developed AI models hosted on our own backend infrastructure.
We do not use third-party AI providers to process your uploaded content.
Uploaded images are processed only to provide the AI features you request.
We use trusted service providers for analytics and attribution, including:
Firebase
Singular
CDN services
These services may collect limited technical information such as:
Device information
App performance
Crash reports
Installation attribution
Usage statistics
These providers do not receive your uploaded images or face data for AI processing.
On supported Apple devices, Sorax complies with Apple's App Tracking Transparency (ATT) framework.
Where required, we will request your permission before tracking your activity across apps and websites owned by other companies.
You may change your tracking preference at any time in your device settings.
We do not sell your personal information.
We do not sell face data.
We do not share uploaded images with third-party AI providers.
We may share limited information only when necessary with:
Analytics providers
Attribution providers
Cloud infrastructure providers
Legal authorities when required by law
These providers process data only as necessary to provide their services.
Uploaded images, generated content, and related processing data are retained for no longer than 30 days, unless a shorter retention period is required for operational reasons or you delete the content sooner.
You may also delete your own content within the app where applicable.
Account-related information may be retained as required by applicable law or to resolve disputes.
You may delete your account at any time.
To delete your account:
Sorax → Settings → Delete Account
Alternatively, you may request account deletion by contacting us at:
Email: sabannastur10@icloud.com
Once your request is processed, your account and associated personal information will be deleted or anonymized in accordance with applicable laws, except where retention is legally required.
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction.
While no method of electronic storage or transmission is completely secure, we continuously work to protect your information.
Sorax is not intended for or recommended for individuals under the age of 18.
If you are under 18 years of age, you should not use the Service without the involvement and consent of a parent or legal guardian.
We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a person under 18 without appropriate authorization where required, we will take reasonable steps to delete such information promptly.
Parents or legal guardians who believe that a minor has provided personal information through the Service may contact us at sabannastur10@icloud.com, and we will take appropriate steps to investigate and, where applicable, delete the information.
Depending on your location, your information may be processed and stored in countries other than your own.
We take appropriate measures to ensure that personal information remains protected in accordance with applicable privacy laws.
Depending on your jurisdiction, you may have the right to:
Access your personal information
Correct inaccurate information
Delete your personal information
Withdraw consent where applicable
Restrict certain processing activities
Request a copy of your information
To exercise these rights, please contact us using the email below.
We may update this Privacy Policy from time to time.
If significant changes are made, we will revise the Effective Date and, where appropriate, provide additional notice within the app.
Your continued use of Sorax after updates become effective constitutes acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Sorax Support
Email: sabannastur10@icloud.com