Effective Date: May 12, 2026
Welcome to Sorax. This Privacy Policy explains how Sorax (“we,” “our,” or “us”) collects, uses, stores, and protects your information when you use our mobile application and related services available on Google Play.
If you have any questions about this Privacy Policy, please contact us at:
Email: ranaazlan1909@gmail.com
To provide and improve the Sorax experience, we may collect the following types of information:
When using Sorax, you may voluntarily provide:
Photos or images uploaded for AI video generation
User-generated content
Feedback or support requests
Account-related information (if applicable)
We may automatically collect certain technical and device information, including:
Device model and operating system
App version
Language settings
Crash logs and diagnostic information
Advertising identifiers
General usage analytics
This information helps us maintain app stability, improve performance, and optimize user experience.
We use collected information for the following purposes:
To provide AI image-to-video generation services
To process and enhance uploaded content
To maintain app functionality and security
To analyze app performance and improve features
To provide customer support
To manage subscriptions and in-app purchases
To prevent abuse, fraud, or illegal activities
We do not use your uploaded photos, videos, or facial data to train AI models.
Sorax may process images containing faces solely for the purpose of providing requested app features.
Regarding facial data and uploaded media:
All images are uploaded voluntarily by users
Facial data is used only to generate requested content
Facial data is not used for identity recognition
Facial data is not used for advertising purposes
Facial data is not sold or shared for commercial profiling
Uploaded content is not used to train AI models
We retain uploaded content and related processing data for no longer than 21 days, unless a shorter retention period is required for operational or legal reasons.
Users may also delete their content manually within the app at any time.
After deletion or expiration of the retention period, data is removed or anonymized from our systems within a reasonable timeframe.
Users may request account deletion in either of the following ways:
Through the in-app settings page
By contacting us at: ranaazlan1909@gmail.com
Upon receiving a deletion request, we will process it within a reasonable period in accordance with applicable laws and platform requirements.
Sorax may offer optional in-app purchases and subscription services through Google Play.
Payments and billing operations are processed by Google Play and are subject to Google’s own terms and privacy policies. We do not directly store full payment card information.
To understand app performance and improve our services, Sorax may use analytics and attribution tools, including:
Firebase
Singular
CDN and related delivery infrastructure
These services may collect limited technical and device-related information.
Sorax may also use Google’s App Tracking Transparency-related permissions or advertising identifiers where applicable and permitted by platform policies.
We do not sell your personal data.
We may share limited information only in the following situations:
With infrastructure and service providers necessary to operate the app
When required by law or legal process
To protect the safety, rights, and security of users or the public
In connection with business transfers, mergers, or acquisitions
All partners and service providers are expected to handle data securely and only for authorized purposes.
We implement reasonable technical and organizational measures designed to protect user information against unauthorized access, loss, misuse, or alteration.
However, no internet transmission or storage system can be guaranteed to be completely secure.
Sorax is not intended for children and is not recommended for minors.
We do not knowingly collect personal information from children under the age required by applicable local laws. If we become aware that such information has been collected unintentionally, we will take appropriate steps to delete it.
Depending on your location, your information may be processed and stored in countries outside your own jurisdiction where our servers or service providers operate.
By using Sorax, you understand and consent to such transfers where permitted by applicable law.
Depending on applicable laws in your region, you may have rights regarding your personal information, including:
Accessing your data
Requesting deletion
Requesting correction
Restricting certain processing activities
To exercise these rights, please contact:
ranaazlan1909@gmail.com
We may update this Privacy Policy from time to time.
Any changes will be posted within the app or through updated policy publication. Continued use of Sorax after updates constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Sorax SupportEmail: ranaazlan1909@gmail.com